We hope you will love everything that you order from us but If you are not satisfied with the items you received, we can easily arrange an exchange or a refund for you. We are here to help!

1.What is your Return Policy

• Free return shipping for exchang or refund within 30 days after receiving your parcel.
• Returns must be received in new condition; unworn, unwashed, and with the hygienic liner and tags intact.
• Items returned with obvious use, makeup, animal hair, dander, deodorant, perfume, or similar product stains may be subject to denial.
• Items sold as sets must be returned with the correct sizes, as sold.
• Final Sale items cannot be returned for a refund or exchange.
• For hygiene reasons, underwear, lingerie, swimwear cannot be returned for a refund or exchange unless faulty.

2.How do I make a return

If you have received a defective or damaged item, the wrong size or the wrong product, please contact us at info@cthoper.com within 30 days of delivery. We will reply within 24 hours.

Please describe the issue in detail, including the return reason, along with your order number and SKU product number. For defective, incorrect or not as described item, please send us a clear picture or video of the problem.

3.What will the refund method for my return be?

Refunds are issued to your original payment method. Refunds cannot be returned to alternate cards or different forms of payment.

4.When will I be refunded?

A refund will be issued after your return has been processed, which may take up to 2 business days after your return is received at our warehouse.

Your satisfaction is our priority! Please contact info@cthoper.com for further help. We will do our very best to help you and reply to all messages within 24 hours.